Product support · billing help · security feedback
Support for Koschei ARVIS.
Use the path below that matches your issue. Paid Koschei access is based on an active, verified server-side entitlement.
Product & technical supportUse the in-product feedback control to report broken flows, false positives, missing evidence or other product issues. Include the affected route, target and approximate time where possible.
Billing & accessFor billing, cancellation, entitlement or refund questions, contact Koschei support through the available account/support channel and include only the minimum non-sensitive transaction reference needed to identify the purchase.
Account accessOpen your account page to review the currently active Koschei entitlement and account-backed access. Never share passwords, session tokens or private keys in a support report.
Security reports: do not submit private keys, seed phrases, raw authentication secrets, full payment-card details or exploit payloads that could harm third parties. Provide the minimum evidence needed to reproduce the issue safely.
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